Industry Specific Training

NTG is an IT management services provider.  We offer on premise and cloud infrastructure design and support.  We also install and support VoIP phone systems, IP surveillance cameras, and enterprise WiFi.  I am one of principals and my primary role is administration and communication management.

I met Vauna Hernandez through our existing relationships with shared clientele. We are a small company and when I need guidance I always call Vauna because of her expertise, trustworthiness, honesty and reliability.

As our company grew and hired new staff I wanted to make sure they were able to deliver the level of customer service that our clients have come to know and depend on so I asked Vauna to develop a customer service training for our new hires.

She developed an industry specific customer service training for help desk professionals that took our new staff to the next level.  Her training was engaging, informative and gave them them practical tools they were able to utilize immediately.

The delivery, service, and quality are far more important than price for our company but StartUp HR and Vauna delivered a level of professionalism and a highly customized training for a reasonable price.

The word that comes to mind when I think of StartUp HR is Dependable.  

Whenever we have doubts or questions regarding anything HR related, we can depend on StartUp HR to lead us in the right direction.

We are increasing our customer service and professional appearance as a result of Vauna's guidance which has helped our bottom line.

With StartUp HR you will receive excellent service and a personal touch at an affordable price.

If you are a small business in need of HR support call StartUp HR because Vauna knows her stuff and she is awesome!

Bashir Muhammad 


Net-Telligence Group


Ongoing HR Support

Hi Vauna, i just wanted to send you a BIG THANK YOU and to tell that you have truly exceeded expectations on helping me to organize and make sense of all my employee related issues. 

I am a general dentist and have known Vauna over 10 years. As an owner of a dental practice in Chicago's Andersonville neighborhood, my primary focus is on my patients. 

Vauna came into my office and totally organized and provided all materials for my employee records. 

She wrote, edited and finalized our office manual. She even came to my office again. to explain it all, with professionalism, tact, and a sense of humor. 

As a small business owner, I don't have money for an HR dept. Vauna makes it seem like I do. 

She has made herself so valuable that I have kept her on retainer for future issues. 

Thanks again Vauna, for taking one of my least favorite issues and making it "painless". 

Grant Sims DDS 


Dr. Sims Dentistry